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Complete Signs

Terms of Service

Last updated: February 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the Complete Signs website and our signage design, manufacture, and installation services. By using our website or engaging our services, you agree to these Terms.

2. Our Services

Complete Signs provides commercial signage services including but not limited to design, manufacture, and installation of shopfront signage, fascias, illuminated signs, neon signs, digital displays, and other signage solutions. All services are subject to individual quotation and agreement.

3. Quotations & Pricing

  • All quotations are provided free of charge and without obligation
  • Quotations are valid for 30 days unless otherwise stated
  • Prices exclude VAT unless specifically stated otherwise
  • Final pricing may vary based on site survey findings or design changes

4. Orders & Payment

  • Orders are confirmed upon receipt of a signed quotation or written acceptance
  • A deposit may be required before work commences
  • Payment terms are Net 30 days from invoice date unless otherwise agreed
  • We reserve the right to charge interest on overdue payments

5. Design & Approval

All designs are subject to client approval before manufacture. Any changes requested after approval may incur additional charges and affect delivery timescales. We retain intellectual property rights in our designs until full payment is received.

6. Installation

  • We will arrange installation at a mutually agreed date and time
  • The client is responsible for obtaining any necessary planning permissions or landlord consent
  • Access to the installation site must be provided as agreed
  • We carry full public liability insurance for all installation work

7. Warranty & Guarantee

All signage is manufactured to industry standards. Specific warranty terms will be detailed in your individual quotation. Our standard warranty covers manufacturing defects but does not cover damage caused by third parties, extreme weather events, or improper use.

8. Limitation of Liability

Our total liability for any claim arising from our services shall not exceed the contract value for the relevant project. We are not liable for indirect, consequential, or incidental losses.

9. Cancellation

Cancellations must be made in writing. If materials have been ordered or manufacture has commenced, you may be liable for costs incurred up to the point of cancellation.

10. Intellectual Property

All designs, artwork, and creative materials produced by Complete Signs remain our intellectual property until full payment is received, at which point a licence to use the design for the agreed purpose is granted.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

For any questions regarding these Terms, please contact us: