Privacy Policy
Last updated: February 2026
1. Who We Are
Complete Signs ("we", "us", "our") is a UK-based commercial signage company. Our registered company number is 06195256. Our main office is located at Studio 501, International House, 223 Regent Street, London, W1R 8QD.
2. Information We Collect
When you contact us via our website forms, phone, email, or WhatsApp, we may collect:
- Your name and contact details (email, phone number)
- Your company name and location
- Details about your signage requirements
- Any other information you choose to provide
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and provide quotes
- Deliver our signage services
- Communicate with you about your projects
- Improve our services and website
4. Legal Basis for Processing
We process your personal data on the basis of:
- Consent: When you submit a form or contact us
- Contractual necessity: To fulfil our obligations when you engage our services
- Legitimate interests: To improve our services and respond to enquiries
5. Data Sharing
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our business (e.g., email services), but only as necessary and under appropriate data protection agreements.
6. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Enquiry data is typically retained for up to 3 years.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
To exercise any of these rights, please contact us at info@completesigns.co.uk.
8. Cookies
Our website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@completesigns.co.uk
- Phone: 0800 454 613
- Address: Studio 501, International House, 223 Regent Street, London, W1R 8QD
